Idea cellular is among the leading private telecom player in India. Most of the Idea customer are prepaid but Postpaid services of Idea has grown faster than any other company due to their plans and offline campaigns.
If you are Idea Postpaid user and currently facing an issue on that where you are not able to connect to Idea network then here are a few ways to do solve it. Idea is among those company who restrict your SIM to connect to the network if you do not pay the bill or have some other issue.
Yes, Stubborn Idea will cut your Network if you do not pay their bill before due date. You need to clear your due completely and wait for few minutes to go online again. Here are steps:
If Your Bill is paid and you think that bill is not the issue then you need to try this. Idea has tie-ups with few telecoms for 3G and 2G networks. They somewhere use Airtel’s 3G network to provide 3G services. Similarly, they might use 2G network of some other company too. Here are steps for it:
Idea has given customer option to turn their SIM off if they go into a Roaming Area. You can access this service via their Mobile app or Website. Here are steps for that:
If none of these works, you need to rush to Idea store. If the SIM was not active for long, chances are there that Idea has disconnected it from their end. Also sometimes they Add some sort of charges and you might not know the exact Bill amount. In that case, Idea store will tell you the amount and you can pay the bill their Using Debit/credit card of Cash.
Hope this article helped. If you have any doubt or query then you can ask in the comments section below.
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