Category Archives: Aircel

Aircel is one of the pioneers in Indian telecom Industry. The Chennai based company was found in 1999, since then Aircel has moved to become one of the most valued Telecom brand in India.

How to take Talktime Loan in Aircel?

Aircel, Chennai Based Telecom Service provider recently expanded its services by launching Extra Credit Service for all its customers. Extra Credit Service will allow Aircel customers to take a loan of Rs. 10 for their mobile number.

Steps to take Talktime Loan in Aircel

Talktime loan can be easily taken in Aircel with two different steps, IVR and USSD code.

Through IVR

Call 12880 and follow the instructions carefully.

Through USSD Code

Dial *414# and reply with the correct option.

Through SMS

Type LOAN and send it to 55144.

 

Terms and Condition for Using Extra Credit Service

  • You should be Aircel customer from last 90 days.
  • There should be no dues on your number.
  • Your Balance should be below Rs. 10.
  • You will have to pay Rs. 12 when you credit your balance after taking Loan.

Aircel launched 3G services in Rajasthan

Aircel is now expanding its 3G services in India. They recently introduced their 3G services in Rajasthan and claimed that Aircel will be the best 3G provider in Rajasthan due its high-speed and reasonable Data STVs. At the launch day, already existing customers of Aircel were informed though SMS and also Banners were placed in a few cities.

Aircel 3g in RajasthanAircel 3G Posters in Jaipur, Rajasthan

Aircel is the 6th telecom provider to provide its 3G services in Rajasthan. Before them BSNL, Airtel, Reliance, Idea and Vodafone are having their 3G ready here. Though for some reasons Vodafone 3G is not user accessible at present hence make Aircel as 5th active 3G provider.

Role of Aircel as a 2G provider is also in dark shades due to some legal cases over them. In 2012 Aircel was asked to stop their Telecom services in Rajasthan but they are still running it and now even launched 3G. This means that they have are somehow handled the legal things.

Aircel 3G Plans in Rajasthan

Aircel maintained the 3G STV rates at a decent level and their small perks which comes with a new connection or with any STV make it more interesting. Here are some Aircel 3G Data plans and Packs.

3G Pack 11 (One day 3G pack)

With a recharge of Rs. 11 a customer will get 40 MB of 3G Data to access and Download. This pack will be valid for same day itself.

3G Pack 27 (Three day 3G pack)

With a recharge of Rs. 27 a customer will get 100 MB of 3G Data to access and Download. This pack will be valid for 3 days from the day of recharge itself.

3G Pack 47 (Seven day 3G pack)

With a recharge of Rs. 47 a customer will get 200 MB of 3G Data to access and Download. This pack will be valid for 7 Days from the date of recharge itself.

3G Pack 87 (Small monthly 3G pack)

With a recharge of Rs. 87 a customer will get 350 MB of 3G Data to access and Download. This pack will be valid for 30 Days from the date of recharge itself.

3G Pack 156 (Three months 3G pack)

With a recharge of Rs. 156 a customer will get 900 MB (300 MB per Month) of 3G Data to access and Download. This pack will be valid for 3 Months (90 Days).

3G Pack 189 (One month 3G pack)

With a recharge of Rs. 189 a customer will get 1 GB of 3G Data to access and Download. This pack will be valid for 1 Months (30 Days).

3G Pack 359 (One month 3G pack BiG)

With a recharge of Rs. 359 a customer will get 2 GB of 3G Data to access and Download. This pack will be valid for 3 Months (30 Days).

 

Apart from this Aircel will give you free 10 MB of Facebook usage everyday.

What makes Aircel 3G Different?

Leave the speed for a while, apart from that Aircel offers a few more tiny services which win them crown of best 3G provider somehow. Here are a few of those services.

  • Aircel will not charge you accidentally in case your 3G pack expires.
  • You don’t need to activate 3G , its will automatically get activated once you recharge with a 3G recharge.
  • You can use 10 MB of Facebook for free everyday with every recharge.
  • In case you haven’t utilized your 3G pack completely then you can carry forward the remaining Data by making next recharge.

 

If you have any Query or suggestion than comment it below or mail us at [email protected] .

 

Will the mobile Internet speed increase now?

Recently TRAI asked all the telecom service provider of India to ensure some points related to their Internet speed. Now telecom companies will have to provide the details of the minimum speed which users will receive after recharging with a Data pack. Not only this the companies will have to make sure that they are delivering that minimum speed for at-least 80% of the time. A major question after this decision comes to mind, Will the Mobile Internet speed increase now?

This step of TRAI is welcomed here. Till now the companies were playing fair tricks with the Indian customers. Companies like Tata Docomo were saying that they deliver the internet speed of 21 Mbps. While some were saying they deliver 14.2 Mbps and all were at least promising the speed of 7.2 Mbps. This was the scenario for both Mobile Internet and Data Card internet. I bet no one ever got the speed of 21 Mbps on their mobile or Data card in India (except 4G which is just used by a few thousand in India).

MTS which is one of the leading telecom provider in Data card market promise the speed of 9.2 Mbps with their data card. I tested myself and got 10% of the actual speed, when made a complaint to them they said you are getting the speed of 1 Mbps and that’s okay. So what a common man do now? Sit back and throw out your frustration somewhere else.

Though TRAI made a great move, now companies will set a minimum speed and will give it for 80% of the time but who will track that 80% uptime or that 20% downtime?  Moreover it  would be great if TRAI would have also made any comment on the minimum speed limit like they did for wireline broadband a few days back (TRAI made 512 Kbps as the minimum speed for Wireline Broadband).

And talking about the Downtime, according to my experience BSNL is the ISP with the highest time of downtime with their mobile Internet. They are down for 80% of the time. They also have call drops problem over their 3G network.

Moreover companies can still play fair tricks. 70% of us do not know the difference between kBps and kbps or the difference between MBps and Mbps. Companies take it as a plus point the always show their speed in Mbps and kbps.  Let me tell you the difference, the Capital ‘B’ stands for Byte and the small ‘b’ stands for bit. There are 8 bits in one byte (1 Byte = 8 bits), which mean a speed of 8 Mbps is actually a speed of 1 MBps. Lets get more clear,  A song is usually of 5 MB (5 MegaByte) which we can download with 20-25 kBps speed of a 2G connection in 3-4 minutes. That 25 kBps speed actually mean 200 kbps for the companies. In the same way the 7.2 Mbps speed is actually less than 1 MBps.

Users need to be aware on such fair tricks. TRAI may take more steps for better internet but until consumer get aware, companies will keep playing such more tricks and cheat you.

 

If you have any queries and suggestions for our blog, comment it below or mail us at [email protected]

Aircel launched 4G services in four telecom Circles

Aircel yesterday announced its 4G services in 4 telecom circles of India which all total include 5 states. Aircel has now become the second telecom company to start 4G services in India. Earlier in Nov 2013 we found Aircel making 4G trails in Andhra Pradesh and now they have finished all the trails and launched their services.

Andhra Pradesh, Assam, Bihar&Jharkhand and Orrisa are the telecom circles where the Aircel is ready to serve 4G. Though Aircel said that they have launched Wireless 4G services but they have not cleared that their 4G services can be accessed on Smartphones or not.

Aircel is among the telecom operators who are having 2300 MHz Spectrum licence. All total 20 MHz of 2300 MHz spectrum band is there with Aircel in eight different telecom circles.

Apart from Aircel, Airtel is the telecom company which is currently providing 4G services in a few cities of India. Reliance Jio which is handled by Mukesh Ambani’s RIL is also all set to launch their 4G services in all the telecom circles of India.

At the launch Chief marketing officer of Aircel said, “Our existing technological leadership position further lends to providing a promising and reliable 4G service to our customers. The wireless broadband services offered will help customers transform their workplaces and homes into ‘smarter’ entities. The parameters that will differentiate Aircel’s LTE services include customized offerings with a quick turnaround time for deployment of services to Enterprise and Home customer, beating existing industry standards, high-speed and low latency, which are critical to any enterprise service experience, will be Aircel’s key focus deliverable building on Reliable MPLS (Multiple Protocol Label Switching) core network. It is with this targeted approach, Aircel is confident of leading the 4G LTE market in India.”

Well still you have to wait a little to use Aircel 4G as Company has not made any official comments on the 4G Data services feasibility and Plans. But since the market of Telecom services is growing at very fast rate it will be surely bring them in action soon.

 

If you have any queries and suggestions then mail us on [email protected]

3G network Coverage in India with Telecom map of India

India is all set to experience 4G services in coming Q3 of 2014. Yet 3G is not developed completely in all the areas. Though in the vast country like India it is very difficult to set such environment of technology everywhere so we can’t actually blame anyone for the uneven development of telecom sector. India is divided into 22 telecom circles including 3 metro circles. Our post today will tell you the about the 3G network coverage in India of all telecom companies in all the 22 circles.

Circle/Telecom State wise 3G coverage in India

Telecom_Circles_of_India_on_MAP_ PlanDekhoThe map given on the left show the telecom circles of India. Below are the circle wise list of 3G provider.

3G providers in Andhra Pradesh

  • BSNL
  • Airtel
  • Idea
  • Vodafone
  • Aircel

3G providers in Assam

  • BSNL
  • Airtel
  • Idea **
  • Vodafone **
  • Aircel
  • Reliance

3G providers in Bihar & Jharkhand

  • BSNL
  • Airtel
  • Idea **
  • Vodafone **
  • Aircel
  • Reliance

 

 

 

3G providers in Delhi NCR

  • MTNL
  • Airtel
  • Idea **
  • Vodafone
  • Reliance

3G providers in Gujarat

  • BSNL
  • Airtel **
  • Idea
  • Vodafone
  • Tata Docomo

3G providers in Haryana

  • BSNL
  • Airtel **
  • Idea
  • Vodafone
  • Tata Docomo

3G providers in Himachal Pradesh

  • BSNL
  • Airtel
  • Idea
  • Vodafone **
  • Reliance

3G providers in Jammu and Kashmir

  • BSNL
  • Airtel
  • Idea
  • Vodafone **
  • Aircel
  • Reliance

3G providers in Karnataka

  • BSNL
  • Airtel
  • Idea **
  • Vodafone **
  • Aircel
  • Tata Docomo

3G providers in Kerala

  • BSNL
  • Airtel **
  • Idea
  • Vodafone **
  • Aircel
  • Tata Docomo

3G providers in Kolkata

  • BSNL
  • Airtel **
  • Idea **
  • Vodafone
  • Aircel
  • Reliance

3G providers in Madhya Pradesh and chattisgarh

  • BSNL
  • Airtel **
  • Idea
  • Vodafone **
  • Tata Docomo
  • Reliance

3G providers in Maharashtra and Goa

  • BSNL
  • Airtel **
  • Idea
  • Vodafone
  • Tata Docomo

3G providers in Mumbai

  • MTNL
  • Airtel
  • Idea **
  • Vodafone
  • Reliance

3G providers in North East

  • BSNL
  • Airtel
  • Idea **
  • Vodafone **
  • Aircel
  • Reliance

3G providers in Orissa

  • BSNL
  • Aircel
  • Reliance

3G providers in Punjab

  • BSNL
  • Aircel
  • Tata Docomo
  • Reliance
  • Idea
  • Vodafone **
  • Airtel **

3G service providers in Rajasthan

  • BSNL
  • Airtel
  • Idea **
  • Vodafone **
  • Reliance

3G service providers in Tamil Nadu

  • BSNL
  • Airtel
  • Idea **
  • Vodafone **
  • Reliance

3G service providers in Uttar Pradesh (East)

  • BSNL
  • Airtel **
  • Idea
  • Vodafone
  • Aircel

3G service providers in Uttar Pradesh (West)

  • BSNL
  • Airtel **
  • Idea
  • Vodafone **
  • Tata Docomo

3G service providers in West Bengal

  • BSNL
  • Airtel
  • Idea **
  • Vodafone
  • Reliance
  • Aircel

** :- The Operators are providing 3G services with Intra Circle Roaming (ICR) Facility.

Operator wise 3G network coverage in India

 

UPDATE:- Idea, Vodafone and Airtel are now providing their services in Punjab.

3G network coverage in India state or circle wise

From this post you have gone through following points:-

  • 3g network coverage in India.
  • 3G service providers in India.
  • State wise 3g license holder in India.
  • Map of telecom circles in India.
  • 3g network coverage of Vodafone.
  • 3g network coverage of Aircel.
  • 3g network coverage of Airtel.
  • 3g network coverage of Idea.
  • 3g network coverage of Tata Docomo.
  • 3g network coverage of BSNL and MTNL.
  • 3g network coverage of Reliance.
  • 3g network coverage of all operators state wise.

If you still have any query or suggestion then comment it below or mail us at [email protected]

Reliance signed Deal for 3G roaming with Aircel and Tata Tele

Reliance Communications being one of the top telecom player in 2G sector is now planning to grow in 3G sector also. For its existing 3G customer Reliance signed a deal with Tata Tele services and Aircel. According to the deal Reliance customers will now be able to Roam in all the telecom circle of India (except Jammu and Kashmir) with help of either Aircel or Tata Docomo network if RCom is not having licence in that particular Area.

“We are delighted to be the first operator to offer 3G national roaming to our customers in partnership with other telecom firms having state-of-the-art 3G networks. 

“These alliances will further consolidate RCom’s position as the leading data operator in the country and will help the Company improve its post-paid and Corporate customer market share,” RCom’s Chief Executive Officer for Consumer Business, Gurdeep Singh, said in a statement. 

Reliance is not having access to 3G spectrum in 9 circles of India. In these circle somewhere Aircel and somewhere Tata Tele owns the licence. In telecom circle of Andhra Pradesh, Karnataka, Tamil Nadu, Kerala and UP East now Reliance customers can Roam with help of Aircel while in Maharashtra & Goa, Gujarat, Haryana and UP west Tata Tele networks will help in Roaming. 

In return Tata tele services limited and Aircel customers can now roam to 3G circles of RCom. This can be a big benefit for these companies since RCom owns licence in metro circle of Delhi and Mumbai. This is important to note that this agreement is only for Roaming in circles where the companies not having licence in any specific circles. User can’t get services  from Tata or Aircel network where Reliance is also providing 3G services.

Reliance was having 36.2 million data users in the end of 2013. Reliance also announced that they will out their market revenue and reports of FY 2013 on 2nd May.

If you have any doubt or suggestion you can write us in comment section below or mail to our Telecom analyst. To see eMail address of our Telecom experts visit about section.

How to activate one day Internet, roaming and SMS pack in Aircel

Aircel is though now not the pan India telecom service provider but they know how the things are changing in the telecom Industry. With the most affordable Data and SMS packs they are still among best companies for many users.   Daily packs are provided by almost all the companies but the way how Aircel is doing it, is just different and amazing. In the post below we will help you to learn how to activate one day Internet, roaming and SMS pack in Aircel through USSD code.

 

 

For Andhra pradesh users.

Rs. 5 (25 MB) Facebook for 1 day

To activate this pack dial USSD code *121*11# .

Rs. 7 (25 MB) Internet for 1 day

To activate this pack dial USSD code *121*7000# .

Rs. 2 (50 SMS) for 1 day

To activate this pack dial USSD code *122*200# .

One day Incoming Roaming Free

To activate dial *121*3#, to deactivate Dial *121*03#.

 

For Assam users.

Rs. 8 (30 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 5 (50 SMS) for 2 day

To activate this pack dial USSD code *121*005# .

One day Incoming Roaming Free

To activate dial *121*3#, to deactivate Dial *121*03#.

 

For Bihar and Jharkhand users.

Rs. 5 (25 MB)  for 1 day

To activate this pack dial USSD code *121*5# .

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *121*800# .

Rs. 4 (50 SMS) for 1 day

To activate this pack dial USSD code *121*400# .

One day Incoming Roaming Free

To activate dial *121*3#, to deactivate Dial *121*03#.

 

For Chennai users.

Rs. 5 (25 MB)  for 1 day

To activate this pack dial USSD code *121*5# .

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *121*800# .

Rs. 2 (50 SMS) for 1 day

To activate this pack dial USSD code *121*202# .

One day Incoming Roaming Free

To activate dial *121*3#, to deactivate Dial *121*03#.

 

For Delhi users.

Rs. 5 (30 MB)  for 1 day

To activate this pack dial USSD code *121*05# .

 SMS for 1 day

To activate this pack dial USSD code *121# .

One day Incoming Roaming Free

To activate Dial *121*5#.

 

For Haryana users.

Rs. 5 (30 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 9 (100 SMS) for 1 day

To activate this pack dial USSD code *122*900# .

One day Incoming Roaming Free

To activate Dial *121#.

 

For Himachal pradesh users.

Rs. 5 (30 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 5 (50 SMS) for 1 day

To activate this pack dial USSD code *122*553# .

One day Incoming Roaming Free

To activate Dial *121#.

 

For Jammu and Kashmir users.

Rs. 5 (25 MB) Facebook  for 1 day

To activate this pack dial USSD code *121*050# .

Rs. 8 (60 SMS) for 1 day

To activate this pack dial USSD code *121# .

One day Incoming Roaming Free

To activate Dial *121#.

 

For Karnataka users.

Rs. 5 (25 MB) Facebook  for 1 day

To activate this pack dial USSD code *121*050# .

Rs. 8 (60 SMS) for 1 day

To activate this pack dial USSD code *121# .

One day Incoming Roaming Free

To activate Dial *121#.

 

 

For Maharashtra and Goa (Except Mumbai) users.

Rs. 5 (25 MB) Facebook  for 1 day

To activate this pack dial USSD code *121# .

Rs. 2 (50 SMS) for 1 day

To activate this pack dial USSD code *121*2# .

One day Incoming Roaming Free

To activate Dial *121#.

 

For Mumbai users.

Rs. 5 (25 MB)  for 1 day

To activate this pack dial USSD code *121*5# .

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *121*800# .

Rs. 2 (50 SMS) for 1 day

To activate *121*1# , to deactivate *121*01#.

One day Incoming Roaming Free

To activate Dial *121#.

 

For North East users.

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 5 (50 SMS) for 1 day

To activate dial USSD code *121*005#.

One day Incoming Roaming Free

To activate Dial *121#.

 

For Orissa users.

Rs. 7 (40 MB) 3G/2G  for 1 day

To activate *121*7# , to deactivate Dial USSD *121*07# .

Rs. 5 (100 SMS) for 1 day

To activate *121*005# , to deactivate *121*050#.

One day Incoming Roaming Free

To activate Dial *121#.

 

For Punjab users.

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 3 (100 SMS) for 1 day

To activate *122*553#

One day Incoming Roaming Free

To activate Dial *121#.

 

For Rajasthan users.

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *122*08# .

Rs. 5 (45 SMS) for 1 day

To activate *121*500# .

One day Incoming Roaming Free

To activate Dial *121#.

 

For Tamil Nadu users.

Rs. 8 (60 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 2 (50 SMS) for 1 day

To activate *121#.

One day Incoming Roaming Free

To activate Dial *121#.

 

For Uttar Pradesh East users.

Rs. 3 (12 MB)  for 1 day

To activate this pack dial USSD code *121*554# .

Rs. 3 (100 SMS) for 1 day

To activate *121*553#.

One day Incoming Roaming Free

To activate Dial *121#.

 

 

For West Bengal users.

Rs. 5 (25 MB)  for 1 day

To activate this pack dial USSD code *121# .

Rs. 5 (100 SMS) for 1 day

To activate *121*050#.

One day Incoming Roaming Free

To activate Dial *121#.

 

Though all the above given methods are carefully updated here but still if you find any mistake please do inform through comment section.

Get best value of your recharge money online

Money, the only thing people relay upon. Everyone want money just to spend it. But more than spending one want to spend every penny of it in the way he get maximum satisfaction from it. Making a recharge for your mobile phone also need money. Due to competition though we get  almost full satisfaction of money we spent but still we can have more. You can always get more from a recharge just by making a few steps. Recharge online. Yes, online recharge form the official website can give you more of your money many times. Lets see how you can get best value of  your recharge money online.

Almost all the telecom companies offer special recharge to their customers every now and then. These offer are always meant to attract customer more and more towards the company. Apart from special customers are blessed by all companies with online recharge system by their own companies. These online recharge portals always contain few special recharge which give customer even 50% more value of their recharge than the ordinary one. These recharge are limited to company website only where customer hardly go for recharge. You can’t get the same benefits with same recharge amount from any other recharge  platform. But it is really worth to go to official site and get extra slice. Below are the companies which offer these type of recharge offers.

Aircel  (www.aircel.com)

Aircel is best in this service. They offer a wide range of online recharge which provide great deals to customers. You can click here and go to recharge portal of Aircel. After selecting your circle and inserting your number you will shown many recharges of different categories.

Airtel (www.airtel.in)

Airtel is the leading telecom service provider in India. They also provide good number of online offer in many categories. You can click here and go to Airtel recharge portal. After inserting your number you have to select exclusive web offer. You  will have to choose the recharge categories then and will able see the best offer.

Idea (www.ideacellular.com)

Idea give such offer seasonally. You can click here and go to Idea recharge portal. After inserting you will automatically see the recharge plans. Special voucher will be also listed there.

MTS (www.mtsindia.in)

MTS is leading CDMA service provider in India. More than voice services MTS is known for its Data services. But they do provide their customer many special recharge offers for voice. You can click here and go to  MTS recharge portal. After inserting your number you can see all available plans for you. MTS portal is powered by Rechargeitnow.com.

Reliance (www.rcom.co.in)

One of the largest player on telecom industry Reliance mobile also offer their customer this kind of services. You can click here and go to reliance recharge portal. These kind of offers are available for both CDMA and GSM customers of reliance.

Tata docomo (www.tatadocomo.com)

One of the most appreciated telecom company Tata Docomo also offer many special recharge recharge to their customers.  You can click here and go to Tata Docomo recharge portal.

Uninor (www.uninor.in)

Uninor got boom in Indian telecom industry due to their unbelievable recharge offers. They are best in providing special recharges through their website also. You can click here and see the available plans on Uninor recharge portal.

Vodafone (www.vodafone.in)

Vodafone has always remain flexible for its customers. They provide special offer to all their customers. To know any special offer of vodafone you can click here and go to Vodafone recharge portal.

Above given all are the helpful source to Get best value of your recharge money online. We recommend our customers to recharge with them to get best.

If you have any query than you can ask us in comment section below or write us at [email protected]

Holi special offer recharges for Airtel Aircel and BSNL

Though India celebrate a new festival on every new day. But among such wast numbers of festivals some are very special and celebrated with complete dedication. Happiness is at huge and everyone is expecting bonus in everything. Telecom operators also wish all the customers happy Holi by giving special offers for this festive week. Just like every year this year also many companies gave special offers to their customers. Holi special offer recharges for Airtel, Aircel and BSNL are given below.

Holi Special offer recharge for BSNL customers

BSNL never miss a chance to distribute happiness among their millions of customers. This Holi BSNL is providing Full Talktime on all the top-up recharge between Rs. 100 to Rs. 999 . More than than that you can get 10% extra talktime on top-up recharge od  Rs. 1000 or above. This offer will continue till 90 Days from 13 March.

Holi Special offer recharge for Aircel customers

Aircel gave all its customers a big gift which is beneficial to all the customers. With the recharge of Rs. 83 a customer will get Talktime of Rs. 90 and reduced Roaming rates. After the recharge customer will be charged 1p/sec for both Incoming and Outgoing in Roaming. This pack will be valid for 30 Days.

Holi Special offer recharge for Airtel customers

Airtel launched nothing new but offering a wide range of special recharges which are customer based. To know your special recharge take your mobile and dial 198 and follow the instructions.

Though all the details of above given plans was typed correctly but still the poffer can be changed without any prior notice so we don’t guarantee any offer. 

If you have any query than you can ask us in comment section below or mail us at [email protected] .

World Consumer Rights Day special on Telecom by Team PlanDekho

15 March 2014.

Hello Readers,

Happy World Consumer Rights Day to you.

India is second largest country in world in terms of Population, One of the leading economy and a developing country. Trade and Industrialization shown a massive growth in last decade. For those who don’t know, India is second largest country in terms of telecom user population. Things here changed like never before in last decade. In the same last 10 Years Telecom Industry grown magnificently in the country just like the rest of Globe. Various telecom companies emerged out with hope to serve millions of Customers in India, some are doing so while rest are lost somewhere in the population of 125 cr.

Telecom is way of communication to long distance with technological means. But today our post will be limited to mobile telecom services of India. Altogether there are 12 fully active mobile service provider and many Boradband ISPs across India. There are more than 867 Million active customer of Wireless telecom service in India. Bharti Airtel is the leading telecom company with customer base of more than 188 Million.

Airtel is though noted as best customer satisfaction providing company but list of complains raised be Airtel customer is also more than 1000 in a single day. Condition is similar with all the telecom companies in India including the only state owned telecom company BSNL. Below here we will discuss the problems of Telecom Consumers and the way to get their solutions from the telecom companies.

Major and Minor Problems to customers of all telecom companies in India

Wrong Balance Deductions

One of the major problem discussed by customers of all the mobile companies in India. Wrong balance deductions are done in many forms like by cutting extra charge of your call. Sometimes customer complains the deductions of their main balance or Data without even use of the Internet.

Unwanted VAS activation

This problem is faced by almost all the customers. Telecom companies activate services and offers on customer mobile number without any request by the customer. Mainly these services are of no use like SMS alerts of Sport news, health tips etc. Condition is even worse for the customers when the number is switched off and the balance is deducted from the same.

Wrong Recharge Amount

This field is improved much but still cursed a lot since it wipes away a big amount. Many times companies change the recharge tariffs without any prior notice to the customers and when the customer recharge with previous amount he gets nothing and loose the money also.

With clever tricks

Companies play many clever tricks. many times they fool customer and the customer is not even aware of it. One of the technique is STV activation through SMS or USSD. A STV amount displayed by company always include the VATs over it. When we made a top-Up we are charged the VAT also. But with the Top-up amount when we activate an STV we are again asked to pay amount with VAT. Hence custome have to pay tax Twice. But company pay it only once to government.  BSNL customers are lucky as they are not fooled like this.

There are many more tricks through which a customer get financial loss and hence lead ti mental and physical loss. Below are the few tricks which one should take if cheated any how.

Solutions one can look upon

File a compliant 

All the companies are giving toll free numbers to register a complaint. Ask customer care to solve the issue by explaining it the complete issue polity. If possible record the call.

In most of the cases your issue get solved, If not proceed to next step.

Awake them on Twitter and Facebook

If your issue in not solved or you want other customer to know them your issue, post or tweet your issue to the company’s FB or Twitter handle. Your voice will be surely listened.

Still in Problem? Proceed to further step.

Take your issue to nearest Customer outlet

If your issue is not solved go to the nearest customer outlet of your telecom provider and tell them to solve the issue or you will take a legal action.

Not satisfied yet!?! Dive in to next step.

Knock the door of Consumer Redressal Commission

Indian constitution is respectable. Constitution provide rights to customer to legally fight against frauds and unfair practices. Visit nearest Consumer court and file your complaint with all your docs. and evidences. This process is really easy and good. You will get proper justice.

Not only India, the problem of cheats with consumer is existing every where. This is the reason why theme of this World Consumer Rights Day is “Fix our Phone” or “Fair Mobile Service” . We have to shout loud to stop such evil practices otherwise no company gonna improve.

World Consumer Rights Day Plandekho

Dear PlanDekho reader,

We request you to always register a complaint of any cheats or wrong deductions by the Mobile service companies. No matter how small the amount is, if you are just charged with it unfairly its your right to fight back. We are always ready to help our customer in any possible manner. You can comment us below or mail your issue to [email protected] . We will be more than happy to help our readers.