Category Archives: Uninor

Will the mobile Internet speed increase now?

Recently TRAI asked all the telecom service provider of India to ensure some points related to their Internet speed. Now telecom companies will have to provide the details of the minimum speed which users will receive after recharging with a Data pack. Not only this the companies will have to make sure that they are delivering that minimum speed for at-least 80% of the time. A major question after this decision comes to mind, Will the Mobile Internet speed increase now?

This step of TRAI is welcomed here. Till now the companies were playing fair tricks with the Indian customers. Companies like Tata Docomo were saying that they deliver the internet speed of 21 Mbps. While some were saying they deliver 14.2 Mbps and all were at least promising the speed of 7.2 Mbps. This was the scenario for both Mobile Internet and Data Card internet. I bet no one ever got the speed of 21 Mbps on their mobile or Data card in India (except 4G which is just used by a few thousand in India).

MTS which is one of the leading telecom provider in Data card market promise the speed of 9.2 Mbps with their data card. I tested myself and got 10% of the actual speed, when made a complaint to them they said you are getting the speed of 1 Mbps and that’s okay. So what a common man do now? Sit back and throw out your frustration somewhere else.

Though TRAI made a great move, now companies will set a minimum speed and will give it for 80% of the time but who will track that 80% uptime or that 20% downtime?  Moreover it  would be great if TRAI would have also made any comment on the minimum speed limit like they did for wireline broadband a few days back (TRAI made 512 Kbps as the minimum speed for Wireline Broadband).

And talking about the Downtime, according to my experience BSNL is the ISP with the highest time of downtime with their mobile Internet. They are down for 80% of the time. They also have call drops problem over their 3G network.

Moreover companies can still play fair tricks. 70% of us do not know the difference between kBps and kbps or the difference between MBps and Mbps. Companies take it as a plus point the always show their speed in Mbps and kbps.  Let me tell you the difference, the Capital ‘B’ stands for Byte and the small ‘b’ stands for bit. There are 8 bits in one byte (1 Byte = 8 bits), which mean a speed of 8 Mbps is actually a speed of 1 MBps. Lets get more clear,  A song is usually of 5 MB (5 MegaByte) which we can download with 20-25 kBps speed of a 2G connection in 3-4 minutes. That 25 kBps speed actually mean 200 kbps for the companies. In the same way the 7.2 Mbps speed is actually less than 1 MBps.

Users need to be aware on such fair tricks. TRAI may take more steps for better internet but until consumer get aware, companies will keep playing such more tricks and cheat you.

 

If you have any queries and suggestions for our blog, comment it below or mail us at Contact@PlanDekho.com. 

367 stores by Uninor in just one day

Uninor Recharge Plans

Uninor which is controlled by Norwegian company Telenor and Indian firm Unitech today made a history in their services. Inauguration of 367 stores by Uninor took place today all together in all its 6 circles. This is a big step by Uninor for a bright future of their telecom sector. After this step now there are all total 1480 retail stores of Uninor in all circles it operate.

Uninor is currently having spectrum licence for 7 telecom circles out of which it provide their services in 6 circles which include UP (West), UP (East), Gujarat, Bihar, Maharashtra and Andhra Pradesh. Assam is the circle where Uninor is licensed to run telecom services since this Feb but company is yet to start services. Earlier in 2012 Uninor was among the telecom companies whose licence was cancelled and company faced a huge loss.

All these stores which are now more than 1480 in number will offer services like recharges, New connections, solving customer problems etc. Earlier this year Uninor made a huge network expansion in Andhra pradesh and stepped up with their services.

“In one day, 367 new exclusive Uninor retail stores opened up for business in the six circles. This is a 30 per cent expansion of the exclusive retail footprint that takes Uninor to 1,480 exclusive stores – the second largest among all operators in these six circles,” the company said in a statement.

“We declared early this year that 2014 will be about investments, expansion and growth for Uninor. We started this with the addition of a record 5,000 new network sites and follow that up today with our largest ever retail expansion,” nominated CEO of Uninor Morten Karlsen Sorby said.

Uninor after its network expansion and retail store expansion now hoping a growth in its consumer base. Though in many circles people are waiting for the Uninor to come as they offer the best STV’s and other services as compared to any other service provider.

If you have any query or suggestion you can comment us below or mail us at Contact@PlanDekho.com.

Get best value of your recharge money online

Money, the only thing people relay upon. Everyone want money just to spend it. But more than spending one want to spend every penny of it in the way he get maximum satisfaction from it. Making a recharge for your mobile phone also need money. Due to competition though we get  almost full satisfaction of money we spent but still we can have more. You can always get more from a recharge just by making a few steps. Recharge online. Yes, online recharge form the official website can give you more of your money many times. Lets see how you can get best value of  your recharge money online.

Almost all the telecom companies offer special recharge to their customers every now and then. These offer are always meant to attract customer more and more towards the company. Apart from special customers are blessed by all companies with online recharge system by their own companies. These online recharge portals always contain few special recharge which give customer even 50% more value of their recharge than the ordinary one. These recharge are limited to company website only where customer hardly go for recharge. You can’t get the same benefits with same recharge amount from any other recharge  platform. But it is really worth to go to official site and get extra slice. Below are the companies which offer these type of recharge offers.

Aircel  (www.aircel.com)

Aircel is best in this service. They offer a wide range of online recharge which provide great deals to customers. You can click here and go to recharge portal of Aircel. After selecting your circle and inserting your number you will shown many recharges of different categories.

Airtel (www.airtel.in)

Airtel is the leading telecom service provider in India. They also provide good number of online offer in many categories. You can click here and go to Airtel recharge portal. After inserting your number you have to select exclusive web offer. You  will have to choose the recharge categories then and will able see the best offer.

Idea (www.ideacellular.com)

Idea give such offer seasonally. You can click here and go to Idea recharge portal. After inserting you will automatically see the recharge plans. Special voucher will be also listed there.

MTS (www.mtsindia.in)

MTS is leading CDMA service provider in India. More than voice services MTS is known for its Data services. But they do provide their customer many special recharge offers for voice. You can click here and go to  MTS recharge portal. After inserting your number you can see all available plans for you. MTS portal is powered by Rechargeitnow.com.

Reliance (www.rcom.co.in)

One of the largest player on telecom industry Reliance mobile also offer their customer this kind of services. You can click here and go to reliance recharge portal. These kind of offers are available for both CDMA and GSM customers of reliance.

Tata docomo (www.tatadocomo.com)

One of the most appreciated telecom company Tata Docomo also offer many special recharge recharge to their customers.  You can click here and go to Tata Docomo recharge portal.

Uninor (www.uninor.in)

Uninor got boom in Indian telecom industry due to their unbelievable recharge offers. They are best in providing special recharges through their website also. You can click here and see the available plans on Uninor recharge portal.

Vodafone (www.vodafone.in)

Vodafone has always remain flexible for its customers. They provide special offer to all their customers. To know any special offer of vodafone you can click here and go to Vodafone recharge portal.

Above given all are the helpful source to Get best value of your recharge money online. We recommend our customers to recharge with them to get best.

If you have any query than you can ask us in comment section below or write us at Contact@PlanDekho.com.

Uninor to expand its services in Andhra Pradesh

Uninor, Joint venture of Unitech(India) -Telenor(Norway) telecom companies is now expanding its services in Andhra Pradesh telecom circle. Uninor recently announced expansion of its telecom networks in Andhra Pradesh. Uninor is currently providing its services in 6 telecom circles in India. Company is now emerging out slowly.

Uninor is currently having near-about 32 million customers in all its 6 circles. Company will now expand its network in Andhra pradesh. More than 550 network sites will be deployed after which Uninor will have more than 3500 network sites in Andhra pradesh. Company said they will complete this process of deploying the sites within next 3 months. A month before Uninor took part in Telecom Auction and won 1.4 MHz band of 1800 MHz worth Rs. 228.20 Cr. It was expected step after that auction.

According to Economic times report ‘Uninor Network expansion drive will significantly benefit Vijayawada area comprising Krishna, Guntur and West Godavari districts. It will see an addition of 70 new sites.’

Uninor also won 6 MHz of 1800 MHz band in Assam circle where they are not providing their services till now. It was expected that company will also make announcement regarding their service in Assam but no news related to it came. 6 MHz band of spectrum was won by Uninor in Rs. 216.60 cr.  No matter how much time it take but company will start its services there.

According to the annual report 2013 of TRAI Uninor lost 24% of its customer in all the circles. After this steep downfall company is looking forward for increase in customer base slowly.

You can ask any query related to telecom field in our comment section below or mail us at Contact@plandekho.com.

World Consumer Rights Day special on Telecom by Team PlanDekho

15 March 2014.

Hello Readers,

Happy World Consumer Rights Day to you.

India is second largest country in world in terms of Population, One of the leading economy and a developing country. Trade and Industrialization shown a massive growth in last decade. For those who don’t know, India is second largest country in terms of telecom user population. Things here changed like never before in last decade. In the same last 10 Years Telecom Industry grown magnificently in the country just like the rest of Globe. Various telecom companies emerged out with hope to serve millions of Customers in India, some are doing so while rest are lost somewhere in the population of 125 cr.

Telecom is way of communication to long distance with technological means. But today our post will be limited to mobile telecom services of India. Altogether there are 12 fully active mobile service provider and many Boradband ISPs across India. There are more than 867 Million active customer of Wireless telecom service in India. Bharti Airtel is the leading telecom company with customer base of more than 188 Million.

Airtel is though noted as best customer satisfaction providing company but list of complains raised be Airtel customer is also more than 1000 in a single day. Condition is similar with all the telecom companies in India including the only state owned telecom company BSNL. Below here we will discuss the problems of Telecom Consumers and the way to get their solutions from the telecom companies.

Major and Minor Problems to customers of all telecom companies in India

Wrong Balance Deductions

One of the major problem discussed by customers of all the mobile companies in India. Wrong balance deductions are done in many forms like by cutting extra charge of your call. Sometimes customer complains the deductions of their main balance or Data without even use of the Internet.

Unwanted VAS activation

This problem is faced by almost all the customers. Telecom companies activate services and offers on customer mobile number without any request by the customer. Mainly these services are of no use like SMS alerts of Sport news, health tips etc. Condition is even worse for the customers when the number is switched off and the balance is deducted from the same.

Wrong Recharge Amount

This field is improved much but still cursed a lot since it wipes away a big amount. Many times companies change the recharge tariffs without any prior notice to the customers and when the customer recharge with previous amount he gets nothing and loose the money also.

With clever tricks

Companies play many clever tricks. many times they fool customer and the customer is not even aware of it. One of the technique is STV activation through SMS or USSD. A STV amount displayed by company always include the VATs over it. When we made a top-Up we are charged the VAT also. But with the Top-up amount when we activate an STV we are again asked to pay amount with VAT. Hence custome have to pay tax Twice. But company pay it only once to government.  BSNL customers are lucky as they are not fooled like this.

There are many more tricks through which a customer get financial loss and hence lead ti mental and physical loss. Below are the few tricks which one should take if cheated any how.

Solutions one can look upon

File a compliant 

All the companies are giving toll free numbers to register a complaint. Ask customer care to solve the issue by explaining it the complete issue polity. If possible record the call.

In most of the cases your issue get solved, If not proceed to next step.

Awake them on Twitter and Facebook

If your issue in not solved or you want other customer to know them your issue, post or tweet your issue to the company’s FB or Twitter handle. Your voice will be surely listened.

Still in Problem? Proceed to further step.

Take your issue to nearest Customer outlet

If your issue is not solved go to the nearest customer outlet of your telecom provider and tell them to solve the issue or you will take a legal action.

Not satisfied yet!?! Dive in to next step.

Knock the door of Consumer Redressal Commission

Indian constitution is respectable. Constitution provide rights to customer to legally fight against frauds and unfair practices. Visit nearest Consumer court and file your complaint with all your docs. and evidences. This process is really easy and good. You will get proper justice.

Not only India, the problem of cheats with consumer is existing every where. This is the reason why theme of this World Consumer Rights Day is “Fix our Phone” or “Fair Mobile Service” . We have to shout loud to stop such evil practices otherwise no company gonna improve.

World Consumer Rights Day Plandekho

Dear PlanDekho reader,

We request you to always register a complaint of any cheats or wrong deductions by the Mobile service companies. No matter how small the amount is, if you are just charged with it unfairly its your right to fight back. We are always ready to help our customer in any possible manner. You can comment us below or mail your issue to Contact@PlanDekho.com . We will be more than happy to help our readers. 

 

Telecom Spectrum Auction 2014 : All you need to know

Recently Department of Telecom (DoT) announced the auction of 1800 MHz and 900 MHz Telecom spectrum in India. All together there were 8 telecom services providing companies showed their Interest viz. TataDocomo, Uninor, Reliance Communications, Reliance Jio, Airtel, Aircel, Idea and Vodafone. Except TataDocomo all other companies won few numbers of Spectrum in their desired telecom Circle and Frequency.

What was Auctioned out?

This Auction of spectrum was online and Government decided to to sell out 46 MHz in the 900 MHz band and 403.2 MHz in the 1,800 MHz band. Winners will get a 20 years licence of the won spectrum. Auction is not carried out for complete spectrum it is carried out on the basis of number of Blocks. A block in 1800 MHz is of 200 kHz while in 900 MHz band 1 block is of 1 MHz.

Our website contains all the latest Mobile/ Broadband/ Data card recharge details. Click here to see any plan.

Telecom Spectrum Auction 2014

How much was sold out?

A total 7 companies all together grabbed 307.2 MHz of 1800 MHz band and all 46 MHz of 900 MHz band. Airtel grabbed highest number of 1800 MHz band with 97 MHz and Vodafone grabbed half i.e. 23 MHz of 900 MHz band.

Circle wise list of Telecom Spectrum auction 2014 Winners

Telecom Spectrum auction 2014 Winners (1800 MHz)

Andhra Pradesh

Company Amount of Band (MHz) Amount  in Cr. 
Airtel.  8.80  1434.40
Idea  6.00  978.00
Reliance Jio.  5.80  945
Uninor  1.40  228.20
RCom
Aircel
Vodafone  0.60  97.80

 

Assam

Company Amount of Band Amount in Cr. 
Airtel
Idea
RCom.  —
Aircel  —
R. Jio  5.40  195
Uninor  6.00  216.60
Vodafone

 

Bihar

Company Amount of Band Amount in Cr. 
Airtel  —
Idea  —
Reliance Jio.  —
Uninor  2.20  94.82
RCom  —
Aircel  —
Vodafone  —

 

Delhi

Company Amount of Band Amount in Cr. 
Airtel  7.00  2548.00
Idea  0.60  218.40
Reliance Jio.  5.40  1966
Uninor  —
RCom  —
Aircel  —
Vodafone  8.00  2912.00

 

Gujarat

Company Amount of Band Amount in Cr. 
Airtel  —
Idea  1.60  380.48
Reliance Jio.  6.00  1427.00
Uninor  —
RCom  —
Aircel  —
Vodafone  4.40  1046.32

 

Haryana

Company Amount of Band Amount in Cr. 
Airtel  —
Idea  6  162.00
Reliance Jio.  —
Uninor  —
RCom  —
Aircel  —
Vodafone  2.40  64.80

 

Himachal P.

Company Amount of Band Amount in Cr. 
Airtel  10.20  61.20
Idea  —
Reliance Jio.  —
Uninor  —
RCom  —
Aircel  —
Vodafone  —

 

Jammu and Kashmir

Company Amount of Band Amount in Cr. 
Airtel  2.60  15.86
Idea  —
Reliance Jio.  —
Uninor  —
RCom  —
Aircel  —
Vodafone  1.80  10.98

 

Karnataka

Company Amount of Band Amount in Cr. 
Airtel  8.80  1364.00
Idea  5.00  775.00
Reliance Jio. 5.00  775.00
Uninor  —
RCom  —
Aircel  —
Vodafone  5.00  775.00

 

Kerala

Company Amount of Band Amount in Cr. 
Airtel  5.00  260.00
Idea  10.00  520.00
Reliance Jio.  5.00  260.00
Uninor  —
RCom  —
Aircel  —
Vodafone  7.00  364.00

 

Kolkata

Company Amount of Band Amount in Cr. 
Airtel  5.00  365.00
Idea  —
Reliance Jio.  5.00  365.00
Uninor  —
RCom  —
Aircel  —
Vodafone  8.00  584.00

 

Madhya p. & Chhattisgarh

Company Amount of Band Amount in Cr. 
Airtel  5.80  292.32
Idea  7.00  352.80
Reliance Jio.  6.40  323.00
Uninor  —
RCom  —
Aircel  —
Vodafone  —

 

Maharashtra & Goa

Company Amount of Band Amount in Cr. 
Airtel  —
Idea  9.00  2613.15
Reliance Jio.  5.00  1452.00
Uninor  —
RCom  —
Aircel  —
Vodafone  —

 

Mumbai

Company Amount of Band Amount in Cr. 
Airtel  6.00  1632.00
Idea  2.00  544.00
Reliance Jio.  6.60  1795.00
Uninor  —
RCom  0.60  163.20
Aircel  —
Vodafone  8.20  2230.40

 

North East

Company Amount of Band Amount in Cr. 
Airtel  7.00  49.00
Idea  5.00  35.00
Reliance Jio.  6.40  45.00
Uninor  —
RCom  —
Aircel  1.80  12.60
Vodafone  —

 

Orissa

Company Amount of Band Amount in Cr. 
Airtel  5.00  80.00
Idea
Reliance Jio.  5.00  80.00
Uninor  —
RCom  —
Aircel  —
Vodafone  —

 

Punjab

Company Amount of Band Amount in Cr. 
Airtel  8.20  442.80
Idea  8.00  432.00
Reliance Jio.  —
Uninor  —
RCom  —
Aircel  —
Vodafone  0.60  32.40

 

Rajasthan

Company Amount of Band Amount in Cr. 
Airtel  8.20  213.20
Idea  —
Reliance Jio.  —
Uninor  —
RCom  —
Aircel  1.60  41.60
Vodafone  0.80  20.80

 

Tamil Nadu

Company Amount of Band Amount in Cr. 
Airtel  5.00  1040.00
Idea  —
Reliance Jio.  6.20  1290.00
Uninor  —
RCom  —
Aircel  —
Vodafone  —

 

Uttar Pradesh East

Company Amount of Band Amount in Cr. 
Airtel  —
Idea  —
Reliance Jio.  —
Uninor  1.80  115.20
RCom  —
Aircel  1.80  115.20
Vodafone  4.00  256.00

 

Uttar p. West & Uttarakhand

Company Amount of Band Amount in Cr. 
Airtel  —
Idea  —
Reliance Jio.  —
Uninor  2.00  189.9
RCom  —
Aircel  —
Vodafone  —

 

West Bengal

Company Amount of Band Amount in Cr. 
Airtel  4.40  108.24
Idea  —
Reliance Jio.  5.60  138.00
Uninor  —
RCom  —
Aircel  1.20  29.52
Vodafone  —

 

Telecom Spectrum auction 2014 Winners (900 MHz)

 

Delhi

Company Amount of Band (MHz) Amount in Cr. 
Airtel  6.00  4445.76
Idea  5.00  3704.80
Vodafone  5.00  3705.00

 

Kolkata

Company Amount of Band (MHz) Amount in Cr. 
Airtel  7.00  1362.41
Idea  —
Vodafone  7.00  1362.00

 

Mumbai

Company Amount of Band (MHz) Amount in Cr. 
Airtel  5.00  2815.45
Idea  —
Vodafone  11.00  6194.00

 

Loop Mobile didn’t take part in Auction that mean they will soon sell out their mobile spectrum and customers to someone else. Its a bad news for the Loop lovers but they may enjoy even more if Loop will be picked up by a national player like Airtel. More over Tata Docomo also won zero band block so it is rumoring out in Market that they can sell over their all services to Vodafone.

Uninor won blocks for Assam which means now they will provide their service in Assam circle also.

Reliance Jio Infocomm made bid for 1800MHz only which somehow means that they have no plan to provide Voice services over the Bands they won.

Reliance Communications came out as low player they only won 0.6 MHz band of 1800 Mhz in Mumbai circle. No other Block came in their hand.

A total cost of 61162.22 Cr will be paid by the telecom companies who won the spectrum.

Though all the blocks of 900 MHz band was sold out but 20% of 1800 MHz band Blocks are still unsold, government yet to decide what to do with those Blocks. It is believed that Applications will be invited for such band Blocks and they will be sold out on Average cost of last successful bid.

Factors like introduction of 4G, retention of licences and aggressive entry played a great role in price hike of Blocks. The result of price hike may be the increase in tariffs as company can earn profit mainly in two ways ie. by increasing customers or by increasing tariffs. Tariffs of Airtel and Vodafone are already on higher slot if they again hiked them it would be sad news for many of the users.

If you have any Query related to any field of Telecom sector comment it below or write us at Contact@planDekho.com

How to transfer balance from Uninor to Uninor mobile

Uninor got off to a great start in Indian telecom industry, but then the 2G scam pushed it back. Over the last couple of years, the company has been struggling to maintain the status, but users are still active in a few circles.

There are some user who have been searching for the procedure to transfer balance from uninor to another uninor mobile and till not, they were not getting an appropriate procedure to transfer balance in Uninor. Well, this post is for those people.

Conditions to transfer balance from Uninor to another Uninor mobile

  • The maximum balance you can transfer in total in a day is Rs 100.
  • You can transfer a max of Rs 100 to 1 mobile in a day and you can only transfer to one number once in a day.
  • The sender as well as the receiver number has to be active on Uninor network since at least 90 days.
  • You can send money for 3 times in a day to 3 different numbers.

How to transfer balance in Uninor

To transfer balance in Uninor, you will need to enter one USSD code. Make sure that the number you are transferring the balance to, is in active mode.

To transfer balance from Uninor to another Uninor mobile, dial *202*mobile number*amount# and then press the call button. It will take around 10 seconds and you will get the confirmation message on your screen.

Once you get the confirmation message, you can check on the mobile of another person and you will come to know that the balance has been transferred. However, you will be charged Rs 2 as the processing fee. Receiving the amount is free though.